Frequently Asked Questions
Daylight Savings Time Support
For instructions on adjusting the clock on your phone for Daylight savings
time, click the link that matches your phone system below.
- What kind of warranty is provided with the systems we sell?
Our support and warranty program extends the manufacturer's warranty. We offer service plans from 1 year to five years. Please contact us for details. - When can your company respond to a maintenance call?
Our service programs provide 24 x 7 on-site and remote maintenance. Additionally, we can proactively monitor your system for a number of issues including power failure, T-1 failure and various alarms including an alert when someone leaves the telephone off hook for too long. - Would we benefit from VoIP here?
Many times what people really want when they ask this question is lower (or no) telephone bills. VoIP can reduce toll charges between offices and for a remote worker when they call the office. But the real benefit from VoIP is flexibility. VoIP endpoints (telephones) are easy to move from one location to another. All you need is power and a live data jack. This can greatly reduce or eliminate the need for a technician to come to your site every time a department moves. - Will a cordless phone work in my building?
Each building has its unique characteristics. Construction materials and methods vary creating new challenges for cordless phones. We offer a full line of cordless telephones including Engenius cordless products which can cover up to 250,000 square feet in a warehouse or retail store. - Is my network ready to support VoIP?
Most data networks begin as a planned entity and evolve into a collection of various products and networking schemes. We recommend a network assessment to verify network readiness for VoIP. Please contact us for more information.
