Newsletter
Archive
Are you currently not receiving our email newsletter?
To subscribe, just fill out this simple form.
Dear Reader,
Quite a number of you have asked how web conferencing would impact your day-to-day operation. In this letter we look at areas where the service has the most impact. Since you can take advantage of this service for as little as a dollar or two per day, web conferencing is making life a lot easier for those who use it.
Also, office wireless mobility is not just for your laptop. We look at connecting wireless IP telephones to your data network.
'Time is on Your Side'
Perhaps the most difficult resource to manage is time. With ever-changing technologies and increased acceptance of these new tools your time can be easier to manage and, consequently infinitely more productive. Consider the impact Web conferencing has on society. The ubiquitous "podcast" is really a one-way web conference. Businesses should consider the benefits of two-way communication and collaboration supported by web conferencing. Web conferencing isn't just for PowerPoint anymore, nor is it just for large corporations. It can improve your current processes and provide functionality you likely do not have.
Existing processes Web conferencing improves:
- Training
- Project Management
- Customer Support
- Information Sharing
- Decision Making
- Your Bottom Line - Savings in travel expenses and down time
Processes Web Conferencing can add:
- Regular Customer Feedback
- Proposals and Presentations
- Brainstorming Sessions
- Remote Seminars
- "Localizing" Geographically Dispersed Personnel
- Press Conferences
- New Product Introductions
- Application Sharing
- Web Co-Browsing (take your group to a web site)
- Live Video Calls
Should you use a hosted service or own a conferencing system? To answer that you need to know:
- How many people will join the conference
- How often will the service be used
- Can your personnel manage an on-site system
- What are the planned uses for web conferencing
- Will you need 2 way audio (not just present only)
- Do you plan to use an 800 number for call in
Click to request information...
Tag! Tired of Being It? Wireless is the Answer
Small and medium sized businesses share the same mobility and customer service needs of larger enterprises. In fact, growing businesses often need to do more with less in order to build their business and compete with larger, more established companies. Wireless Telephones meet the streamlined voice requirements of a smaller business, while allowing for quick reaction to customer requests and evolving needs.
High-touch business environments compete for customers. Whether it be a retail store, a hotel chain or even a financial services operation, customer service is key to differentiation and building customer loyalty. Answering a customer's call on the first attempt can seal deals, solidify relationships and guarantee repeat business. Todays wireless telephones are feature rich and easy to use. Callers can be placed on hold, transfered or conferenced to other parties.
Many businesses have already implemented wireless data networks and are reaping benefits. Using that Wi-Fi network for mobile telephones may be a natural fit. But quality of voice connections through the Wi-Fi network is paramount. SpectraLink, a leading wireless manufacturer, has developed a mechanism that ensures quality of service on all voice calls over the wireless network.
Best of all, wireless is easy to install, use and it's affordable.
Click to request information...
Remember Our Products and Services
|
|
Did you know...
Approximately 13% of all US adults currently use or plan to use only a cell phone at home.
Sincerely,
Mike Ray
Third Generation of PA, Inc.
email: mray@3genusa.com
