Services
Warranty Info
Third Generation is proud of the quality of support we provide. In fact, a recent survey of our customers revealed that the number one reason they continue to purchase support from us is the quality of our services. The survey also told us that our communications systems play a more critical role in business performance than information systems purchased from other vendors.
We know that keeping your communication systems up and running effectively is critical. Our goal at Third Generation is to keep your integrated communication systems operating 365 days a year, 24 hours a day.
We stress the importance of maintaining every system at its peak performance. The Third Generation Technical Assistance Center provides the highest quality ongoing support of the products we represent. The Technical Assistance Center is your one-stop source for ongoing support, including problem resolution, system administration, requests for additional training and general system usage questions.
Highlights of First Year Support
- All service parts and labor provided at no charge
- Weekly remote (where applicable) database modifications for routine changes
- Ongoing training opportunities
- Centralized service via one number to call for all of your service and technical requests for fast, effective resolution
